Support
We're here to help your campaign.
Fieldcraft is operator-led, so when you reach out you're talking to the people who build and run it — not a ticket queue. Send us a message and we'll get back to you.
We aim to reply within one business day. During an active campaign period we monitor messages more closely.
What we can help with
Common topics
Getting started
Onboarding, setting up your campaign, and inviting your staff and volunteers.
Account & sign-in
Login trouble, two-factor authentication, and access for your team.
Voter data
Importing electoral lists, managing records, and exporting your data.
Canvassing & turf
The mobile canvassing app, cutting turf, and syncing walk lists.
Billing & account
Questions about your plan, invoices, or changes to your account.
Security & privacy
How we protect your data. See our Security and Privacy pages for detail.
Before you reach out
- Can't sign in? The person who set up your campaign can re-send your invite or reset your access from the campaign dashboard.
- Reporting a problem? Tell us your campaign name, what you were doing, and what you expected to happen — it helps us fix it faster.
- Security concern? See our Security & Data Handling page, or use the form to flag it directly.
Prefer to read first? Our Privacy Policy and Terms cover how your data is handled.